U.S. Department of Veterans Affairs - 810 Vermont Avenue, NW - Washington, DC 20420May 29, 2013
You can send us a secure email that will usually be answered within 4 - 5 working days. You can also search for answers to frequently asked questions and register to be notified of any updates to the information. This contact method is available 24 hours a day, 7 days a week and can also be utilized worldwide.
Be advised this line only accepts calls from 7:00 AM - 7:00 PM central time Monday - Friday and you may experience long hold times.
If you are overseas you can contact us via telephone during business hours, M - F 8:00 AM to 4:00 PM EDT. Students and School Certifying Officials calling from outside the United States may call the Buffalo Regional Office at 716-857-3196 or 716-857-3197. Once connected, the caller can immediately enter "option 1" to be placed in a special priority queue. This is not a toll-free number but the caller will be routed to the next available Customer Service Representative for priority service.
This is for Overseas customers only, all others should call the toll-free number or contact us via the Questions & Answers section of this website.
If you experience technical issues with this website please send us an email at 225D.VBACO@va.gov explaining the problem. Please note this email address is only for website related issues, all questions regarding GI Bill benefits should be directed to