U.S. Department of Veterans Affairs - 810 Vermont Avenue, NW - Washington, DC 20420September 14, 2011
You can send us a secure email that will usually be answered within 48 hours or less. You can also search for answers to frequently asked questions and register to be notified of any updates to the information. This contact method is available 24 hours a day, 7 days a week and can also be utilized worldwide.
Be advised this line only accepts calls from 7:00 AM - 7:00 PM central time Monday - Friday and you may experience long hold times.
If you are overseas you can contact us via telephone during business hours, M - F 8:00 AM to 4:00 PM EDT. Students and School Certifying Officials calling from outside the United States may call the Buffalo Regional Office at 716-857-3196 or 716-857-3197. Once connected, the caller can immediately enter "option 1" to be placed in a special priority queue. This is not a toll-free number but the caller will be routed to the next available Customer Service Representative for priority service.
This is for Overseas customers only, all others should call the toll-free number or contact us via the Questions & Answers section of this website.
If you experience technical issues with this website please send us an email at 225D.VBACO@va.gov explaining the problem. Please note this email address is only for website related issues, all questions regarding GI Bill benefits should be directed to